PRIVACY POLICY

Details

Maruzen Kogyo Co., Ltd. (hereafter, Maruzen) believe that it is important to comply with all rules and establish a system for collecting, using and managing personal information appropriately, safely and responsibly in accordance with the GDPR enforced in the EU.
Maruzen establishes rules regarding the handling of personal information, appoints a person in charge of personal information protection, and strives for appropriate protection.
By agreement to use cookies in accordance with the terms of this policy the first time you visit this website, you permit us to use cookies each time you visit our site.
Maruzen maintains the collected personal information in an accurate state and strive to prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information.
In the unlikely event that the above happens, Maruzen will notify the supervisory authority within 72 hours.

Data collection and processing

The timing of Maruzen's acquisition of personal data is mainly the following three points.
• Buying and selling of products and services
• Inquiries from customers
• When browsing our website

Maruzen processes personal information in connection with the sale of Maruzen products or the purchase of products and the receiving of services by Maruzen.
When you enter into a business relationship with Maruzen, Maruzen need to collect various information about you and / or your company.

• Information about your computer, such as IP address, geographic location, browser type and version, operating system, and more.
• Information about accessing and using this website, including sources of access, time of visit, page views, language, and navigation paths for the website.
• Information such as name, address, telephone number, and e-mail address that you enter when making inquiries from this site.
• Information to enter while using the service on this site.
• Information generated while using this site. Including information such as when, how often,under what circumstances and user flow.
• Information obtained through transactions with us. Bank account, shipping address, purchase history
• Information contained in communications you send to us via email or this site. Includes communication content and metadata.
• Other personal information you send to us.

Before you disclose the personal information of another person to us, you must obtain that person's consent for both the disclosure and processing of that personal information in accordance with this policy.

Data Usage

The purpose of Maruzen's use of personal data is as follows.

• For the management of this site and the management of management
• To answer inquiries about our business
• To sell and provide our products and services
• For our company to purchase and enjoy products and services
• To send various data such as catalogs requested to us
• To provide guidance and various information such as our services
• To analyze behavior patterns within our website
• To send statements, invoices, payment notices and accept payments
• Other uses

Data disclose, provide, sale, store

Maruzen needs your personal information due to sales relationship management in transactions, warranty liability processing, maintenance and other customer and supplier issues, Maruzen is an individual without your consent unless required. Maruzen does not sell, send, or disclose or provide data to third parties. However, if there is a reasonable request from the court, police, consumer center or other institutions with similar rights, Maruzen will disclose it accordingly.
Maruzen will store your data during the transaction period and for the period required by law in order to facilitate transactions with you. The retention period depends on the nature of the data and the purpose for which it is retained.

Data disclose, correct, delete

You have the right to access the data Maruzen collects and to erase your own data.
If you wish to disclose, correct or delete personal information, Maruzen will respond to the request after reasonably confirming that the request was made by the customer himself / herself.

Changes in the privacy policy

Please note that this privacy policy may be changed.
In that event, Maruzen will upload a new privacy policy to this website, so please check this website regularly.

If you have any questions about the above, please contact us.